Privacy Policy
Last Updated: 30 June 2026
Welcome to Hantie se Tuisgebak. We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us. It complies with the Protection of Personal Information Act (POPIA) of South Africa[reference:0].
1. Who We Are
Hantie se Tuisgebak is a home-based bakery operating from Witbank / eMalahleni, South Africa. For the purposes of POPIA, we are the "Responsible Party" for the personal information you share with us.
2. What Personal Information We Collect
We collect personal information only when you voluntarily provide it to us. This includes:
- Contact & Quote Requests: When you use our contact form or request a quote via WhatsApp, we collect your name, surname, email address, phone number, area/location, and any additional notes or message you provide.
- Website Usage Data: Like most websites, we may collect non-identifying information such as your IP address, browser type, and pages visited to help us improve our site.
We do not collect any "Special Personal Information" (such as race, health data, or criminal records) as defined under POPIA[reference:1].
3. How We Use Your Information
We use your personal information only for the following lawful purposes[reference:2]:
- To respond to your inquiries and provide you with quotes for our baked goods.
- To process orders and communicate with you about your requests.
- To improve our website and customer service.
We will never use your information for marketing purposes without your explicit consent, and we will never sell or rent your personal information to third parties.
4. Legal Basis for Processing
Under POPIA, we process your personal information based on:
- Your Consent: When you voluntarily submit your information via our contact form or quote request.
- Legitimate Interest: To respond to your inquiries and provide you with the service you requested[reference:3].
5. How We Protect Your Information
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, damage, or theft[reference:4][reference:5]. These include:
- Secure transmission of data via HTTPS.
- Limited access to personal information — only Hantie (the owner) has access.
- Regular review of our security practices.
6. How Long We Keep Your Information
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected — typically to respond to your inquiry or complete your order. After that, we securely delete or anonymise your information[reference:6].
7. Your Rights Under POPIA
As a data subject, you have the following rights under POPIA[reference:7][reference:8]:
- Right of Access: You can request a copy of the personal information we hold about you.
- Right to Correction: You can request that we correct or update inaccurate or outdated information.
- Right to Deletion: You can request that we delete your personal information when it is no longer needed.
- Right to Object: You can object to the processing of your personal information.
To exercise any of these rights, please contact us using the details below.
8. Third-Party Links & Services
Our website contains links to third-party services, including:
- WhatsApp: When you click "Request Quote via WhatsApp" or "Send via WhatsApp," you will be redirected to WhatsApp. Their privacy policy applies to any information you share on that platform.
- Google Maps: We embed Google Maps to show our location. Google's privacy policy applies to any data collected through this service.
We are not responsible for the privacy practices of these third-party services.
9. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can choose to disable cookies in your browser settings, but this may affect the functionality of our website[reference:9][reference:10].
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your rights under POPIA, or have concerns about how we handle your personal information, please contact us:
- Name: Hantie (Information Officer)
- Phone: 061 170 7181
- Email: hantie.meiring85@gmail.com
- Location: Witbank / eMalahleni, South Africa